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amorindev
HOBBYOP

8 months ago

Hi, a year ago I started using Railway for a project. I created an account and it gave me free access. That same month, I upgraded to the Hobby plan. Once the plan ended, I canceled the subscription. Now, when I visit Billing, I get the following:

Jan 19, 2025 - $13.88 (to pay)

Dec 19, 2024 - $0.00

Nov 19, 2024 - $5.00

I don't understand what it's charging me for, and it won't let me upgrade my plan.

Solved

1 Replies

echohack
EMPLOYEE

8 months ago

Hey Fernando,

I am not seeing a cancellation in December 2024, so I think something weird happened here.

I assume you were charged for the projects you had active until recently that you just deleted. I'll go ahead and void out this invoice.

I'm also confirming that our system is saying that you are 100% canceled now.


Status changed to Awaiting User Response Railway 8 months ago


Status changed to Solved echohack 8 months ago


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