4 months ago
hello dear i have added my card but my workspace is still restricted can you please check
3 Replies
4 months ago
Unfortunately, we're not able to share the specifics of why a workspace is restricted, and for workspaces on a paid plan, this restriction cannot be reversed. You can cancel your current plan from your workspace billing settings if you'd like to offboard.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
ok please refund my $1 which is deducted from my card
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
The $1 USD is an authorization hold placed on your card to verify that the card is valid. The hold will be removed within a few days by your bank.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago