a month ago
Hi, my paid workspace is showing “Your workspace has been restricted. You cannot create new resources.” I’m on a paid plan hobbyn and I’m using Railway to host web/worker/database services for my own apps. Could you please clarify what triggered the restriction and whether there is any action I can take to restore resource creation? I can provide details about the services and outbound network activity if needed.
Limited Access
Your workspace has been restricted. Please contact support to resolve this.
I really need my workspace help. yestarday it was all working.
3 Replies
a month ago
We're sorry to share that this workspace restriction is permanent and unfortunately can't be reversed. We're not able to disclose the specific reason behind the restriction. For next steps, you can cancel your current plan from your workspace billing settings to offboard.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
So... I can't keep usins Railway?? I dont even will know why this happens? i'm freakingout now lol
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We understand this is frustrating, and we're sorry we can't share more details about what triggered the restriction. Unfortunately, for paid workspaces this restriction is final and cannot be reversed. You can cancel your current plan and offboard from your workspace billing settings.
Status changed to Awaiting User Response Railway • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago