Hi, I've tried to install FreeScout on Railway : the installation works, but when setting it up, it seems there's a problem : even when just sending a test email through Manage > Settings > Mail Settings, there's an error.

Same when trying to set up a mailbox.

Attached is what I get in the logs.

I've tried various AI to solve the problem, but they all seem to tell me about some relationship with the "Satisfaction Ratings" module, even though I have no module installed (it's literally a fresh install).

So I'm assuming there's a problem that's not on my end ?

Thanks for your help 🙂

Hi Laurent,

Thanks for pinging me via email. Would've missed this for days otherwise

I took a look and it's probably an issue with the latest build. The docker versions are a little older than the latest FreeScout code so I'm still figuring out where the issue is (or if the issue has already been fixed in a later version and will go away once the docker builds catch up)

But for now just specify a slightly older version and the issue wouldn't be there

Thanks a lot, it works ! 🙂

Hi! I tried a do a fresh install, which was successful, but when i try to login with the admin account, it says "These credentials do not match our records.". Any ideas?

Thanks!

Hey sorry just saw this. Not sure why you're having the issue. I'm using it no problem

Feel free to email me juli [at] opsinsight.ai