create new from template page returns 404
cyrilou242
HOBBYOP

a month ago

new-from-template pages return a 404 when accessed directly

https://railway.com/new/template/javelit-app (my new template)
https://railway.com/new/template/redis (redis)
https://railway.com/new/template/zUcpux (flask)
https://railway.com/new/template/mongo (mongo)
https://railway.com/new/template/bytebot (bytebot)
https://railway.com/new/template/EP4wIt (wordpress)

the issue seems to affect all templates.

Some headers if this helps

x-railway-edge railway/europe-west4-drams3a

x-railway-request-id gUntfbpBS_uo9pKRm3z_FQ

EDIT:
WORKING:
Starting from a presentation page:

https://railway.com/deploy/javelit-app

Then clicking on "Deploy Now" --> webbapp routes to https://railway.com/new/template/javelit-app (not a true page load)

--> this works fine

NOT WORKING:
Going straight to a deploy page
https://railway.com/new/template/javelit-app
does not work --> this means the "deploy on Railway" buttons do not work.

from what I understand all templates are affected

Solved

6 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


noahd
EMPLOYEE

a month ago

Hey!
Thanks for flagging. I'll ticket this and bring it up internally. Appreciate it!


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!


cyrilou242
HOBBYOP

a month ago

if this helps:

WORKING:
Starting from a presentation page:

https://railway.com/deploy/javelit-app

Then clicking on "Deploy Now" --> webbapp routes to https://railway.com/new/template/javelit-app (not a true page load)

--> this works fine

NOT WORKING:
Going straight to a deploy page
https://railway.com/new/template/javelit-app
does not work --> this means the "deploy on Railway" buttons do not work.

from what I understand all templates are affected


Status changed to Awaiting Railway Response Railway about 1 month ago


brody
EMPLOYEE

a month ago

Yeah the former is client side and the latter uses the SSG.

We are still looking into the issue.


Status changed to Awaiting User Response Railway about 1 month ago


brody
EMPLOYEE

a month ago

The fix for this was tricky, but it is fixed!


Railway
BOT

23 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 23 days ago


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