a year ago
Hi.
I am aware that railway now requires updated billing information. I am in south America, I don't have a tax id. I want to know what taxes will be charged in this situation. I am subscribed to the hobby Workspace.
7 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Billing Information - customer outside US
- 🧵 Why are there no Redis instances outside of US West?
- 📚 Pricing Plans
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
a year ago
I have escalated this to our compliance team, you should hear back from us at the start of the week.
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
✅ The ticket Tax Compliance Update has been marked as completed.
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
I am in south America, I don't have a tax id. I want to know what taxes will be charged in this situation. I am subscribed to the hobby Workspace.
If you're using Railway for personal use (Hobby or Pro), please add your billing address to ensure the correct sales tax amount is assessed. A tax ID is not needed when using Railway for personal use.
Status changed to Awaiting User Response Railway • 12 months ago
Status changed to Solved ray-chen • 12 months ago