Can't delete my project
slootfeey
PROOP

4 months ago

Can't delete my project, after inputing the text, delete button is still unreachable.

project id is: 0bc5583a-672d-42cd-a3bc-4fc97096629c

Solved

11 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


4 months ago

Hey, please attach a screenshot of the said behavior.


slootfeey
PROOP

4 months ago

Here is it

Attachments


slootfeey
PROOP

4 months ago

here is next one

Attachments


uxuz

Hey, please attach a screenshot of the said behavior.

slootfeey
PROOP

4 months ago

here are they


4 months ago

Hey, in the first screenshot, you are trying to delete all of your services in a project, this is only done once you have applied it by deploying these changes, which can be done by clicking on the purple Deploy button in the same screenshot. In the second screenshot, you are actually deleting the project, but it seems like what you have typed doesn't match the actual name, which is kinda weird since they seem to be identical. Have you tried to just copy the text that you are supposed to type, insert it and check if this approach works? If it ends up working, then it would mostly indicate hidden characters or different characters that look like regular characters within your project's name.


uxuz

Hey, in the first screenshot, you are trying to delete all of your services in a project, this is only done once you have applied it by deploying these changes, which can be done by clicking on the purple Deploy button in the same screenshot. In the second screenshot, you are actually deleting the project, but it seems like what you have typed doesn't match the actual name, which is kinda weird since they seem to be identical. Have you tried to just copy the text that you are supposed to type, insert it and check if this approach works? If it ends up working, then it would mostly indicate hidden characters or different characters that look like regular characters within your project's name.

slootfeey
PROOP

4 months ago

Yes, I tried to copy paste it, it did not worked out.


4 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response uxuz 4 months ago


4 months ago

Hey there! I manually applied those changes and things look to be good now.
Are you able to confirm if things look good on your end?


Status changed to Awaiting User Response Railway 4 months ago


noahd

Hey there! I manually applied those changes and things look to be good now. Are you able to confirm if things look good on your end?

slootfeey
PROOP

3 months ago

I just tried to delete. But Delete button still not clickable.

Attachments


Status changed to Awaiting Railway Response Railway 3 months ago


3 months ago

The input text must match what you need to type.


Status changed to Awaiting User Response Railway 3 months ago


brody

The input text must match what you need to type.

slootfeey
PROOP

3 months ago

It worked. Thanks


Status changed to Awaiting Railway Response Railway 3 months ago


Status changed to Solved slootfeey 3 months ago


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