3 days ago
I am having trouble connecting to my redis instance via the public URL. The REDIS_PUBLIC_URL variable appears to have had the hostname and port stripped. I have tried several different values without success (the operation times out). I also cannot figure out how to find the value for RAILWAY_TCP_PROXY_DOMAIN.
Looking at the Railway config for the deployment, I see a public hostname and port for it -- when I try to use that as the redis-cli connection, it times out. When I visit the "Data" tab it gives an error:
```Database Connection
We are unable to connect to the database over the public network.
Can you connect using this command?```
Again, the hostname and port for the URI it provides is missing.
2 Replies
3 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
3 days ago
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Status changed to Open chandrika • 3 days ago
3 days ago
Can you connect your redis from your home network? If yes, then from your railway cli, does the ping to your redis api works?