16 days ago
Hi!
We have seen very sporadic cron runs for the last few days (No auto-trigger cron runs have run since 12:00pm even though they should have been scheduled every 10 minutes), and the daily cron jobs have also not been running we have to run everything manually SSHing into the box.
We're seeing railway status as all operational so we don't know what's going on here
9 Replies
16 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Railway
Hey there! We've found the following might help you get unblocked faster: - [📚 Cron Jobs](https://docs.railway.com/reference/cron-jobs) - [🧵 best practice for running python cron jobs](https://station.railway.com/questions/best-practice-for-running-python-cron-jo-7ac61fd7) - [🧵 Cron job not running](https://station.railway.com/questions/cron-job-not-running-7b40b4e9) - [🧵 Cron jobs not running!!!](https://station.railway.com/questions/cron-jobs-not-running-875d3ac1) If you find the answer from one of these, please let us know by solving the thread!
16 days ago
The jobs just stopped scheduling with no changes on our end
16 days ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
16 days ago
This is currently under investigation and unfortunately we do not have an ETA to share yet.
Please note that we do not guarantee cron jobs will be executed on the dot; there may be a slight delay of up to a few minutes from the time it's scheduled to run, including when you invoke it through the "Run now" button. A few minutes of delay is normal, but a delay of more than 10~15 minutes is not.
Status changed to Awaiting User Response Railway • 16 days ago
11 days ago
Hello,
An update: We have made several changes to our CRON scheduling system, and from our internal metrics, we have seen this make a massive improvement in CRON execution delay and have eliminated missed CRONs. Additionally, the Run Now button starts the job much faster.
But please let us know if this isn't the case for you!
Best,
Brody
10 days ago
🛠️ The ticket Scheduling Inaccuracy Issue has been marked as in progress.
9 days ago
Having the same issues today.
Cron job is supposed to run every 2 hours, but was skipped without any changes on our side
Attachments
Status changed to Awaiting Railway Response Railway • 9 days ago
Having the same issues today. Cron job is supposed to run every 2 hours, but was skipped without any changes on our side
9 days ago
Could I ask you to open your own thread and provide more information about this?
Status changed to Awaiting User Response Railway • 9 days ago
8 days ago
✅ The ticket Scheduling Inaccuracy Issue has been marked as completed.
15 hours ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 15 hours ago