10 months ago
Hello,
I've deployed a Chatwoot project using a Template. Everything seems to work fine and stable. However, I tried to connect my own domain to the platform and I always have the same problem.
Instead of redirecting me to the webapp it's showing a message "Alive!"
I've tried in different projects but same result.
What I've done:
1. Added a Public Networking on the app:
Port 7433 (Railway Selected it)
2. I added my CNAME records on Squarespace.
I waited until shows Setup Complete and the Railway Project recognizes it as a public domain.
- When it was connected, I re-deployed the Chatwoot component so my FRONTEND_URL updates, I also tried to manually changed but same result.
- When I try to access katzen.tilegra.com it shows the "Alive!" message, however the private domain is still working as normal. (https://chatwoot-production-a6d6.up.railway.app/)
This error is driving me crazy, so I'd appreciate your help! Thanks
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10 months ago
Hey! Just a simple misconfiguration. You'll need to point your domain to the port 8080.
7433 is a side-process that runs next to Chatwoot. It's not the interface.
3 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Custom WWW Domain - Not Found Message
- 🧵 Socket.io WebSocket upgrade fails on Railway despite custom domain - polling works fine
- 🧵 Custom domain failing to resolve
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hey! Just a simple misconfiguration. You'll need to point your domain to the port 8080.
7433 is a side-process that runs next to Chatwoot. It's not the interface.
samgordon
Hey! Just a simple misconfiguration. You'll need to point your domain to the port `8080`. `7433` is a side-process that runs next to Chatwoot. It's not the interface.
10 months ago
You're awesome man. Thank you it worked
Status changed to Solved brody • 11 months ago