a year ago
I updated my card and paid for the Hobby plan, but my account still shows ‘Trial expired’. My plan was deactivated due to non-payment (my card expired).
And both my sites are also down.
2 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Payment Made for Hobby Plan – Not Reflected Yet
- 📚 Pricing FAQs
- 📚 Pricing Plans
- 🧵 Payment post trial
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hello,
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.
To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 11 months ago