Dashboard shows 'Trial expired' even though I did my payment
guitarlass
HOBBYOP

2 months ago

I updated my card and paid for the Hobby plan, but my account still shows ‘Trial expired’. My plan was deactivated due to non-payment (my card expired).

And both my sites are also down. 

Solved

2 Replies

Railway
BOT

2 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

2 months ago

Hello,

You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.

To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans

Best regards,

The Railway Team


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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