22 days ago
I'm running a server and database on the railway.
I'm getting a 502 error when accessing the service. Upon checking, I found that it appears to be a DB connection failure.
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15 Replies
22 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
22 days ago
+1
22 days ago
+1
22 days ago
+1
22 days ago
After restarting the DB, normal operation is confirmed!
22 days ago
+1
22 days ago
After restarting the DB, it is fixed.
22 days ago
I had same issues.
dammyjay
I had same issues.
22 days ago
I had same issues. How do I restart DB
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22 days ago
After I restarted my db it's fixed
22 days ago
I got the same issue on our two projects. The database received a shutdown signal at 2:55pm UTC. We got complains from our users, that's a mess.
gaetanlegac
I got the same issue on our two projects. The database received a shutdown signal at 2:55pm UTC. We got complains from our users, that's a mess.
22 days ago
Have you been able to sort it out now
22 days ago
@dammyjay restarting the server will fix it
gaetanlegac
@dammyjay restarting the server will fix it
22 days ago
I did a restart on my db and user were able to login and all pages were able to fetch information from the database. First were you able to load up and access all your tables on railway
22 days ago
As most of you noted, a restart or redeployment should fix the issue.
If any of you are still having issues please try restarting or redeploying your services. The incident yesterday caused some running workloads to be unexpectedly terminated while the status in the UI didn't properly update. This has since been resolved, but in some cases, you may need to redeploy your services.
You can find the post-mortem for the incident here: https://blog.railway.com/p/incident-report-february-11-2026
Our deepest apologies for the inconvenience this has caused.
If you do still have an issue, please open a new individual thread so we can troubleshoot any further problems.
Status changed to Awaiting User Response Railway • 22 days ago
Status changed to Solved sam-a • 22 days ago