Delete Databse Recovery
jakesorkin
HOBBYOP

19 days ago

Please can you recover my Postgres DB for my 'SocialBeast' project? Could you also provide the logs for this database for the last 7 days, as it may have been dropped by a bad actor via the DATABASE_URL?

Closed

10 Replies

Railway
BOT

19 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

19 days ago

We’re unable to accommodate this request, as Railway does not offer data recovery services for Postgres databases. Postgres on Railway is not a managed service, so you are responsible for your own data backups and logging. We also do not retain or provide access to Postgres logs. For more details, you can review our documentation on databases.


Status changed to Awaiting User Response Railway 19 days ago


jakesorkin
HOBBYOP

19 days ago

There must be a way, some sort of back up or recovery system with a pervious database ?


Status changed to Awaiting Railway Response Railway 19 days ago


brody
EMPLOYEE

19 days ago

Railway does not provide automated backups or recovery for Postgres databases, and we do not retain previous database states. As Postgres on Railway is not a managed service, all data backup and recovery responsibilities fall to the project owner. If you need to prevent future data loss, we recommend setting up your own regular backup process.


Status changed to Awaiting User Response Railway 19 days ago


jakesorkin
HOBBYOP

19 days ago

There must be some way to recover it, even any portion of it?


Status changed to Awaiting Railway Response Railway 19 days ago


jakesorkin
HOBBYOP

19 days ago

is there a “stray volume” from the deleted database?


jakesorkin
HOBBYOP

19 days ago

Please I need help, this is my entire business that has been deleted.


brody
EMPLOYEE

19 days ago

I understand how critical this is for you, but unfortunately, Railway does not provide automated backups, recovery, or access to previous database states for Postgres databases. As Postgres on Railway is not a managed service, all data backup and recovery responsibilities fall to the project owner.


Status changed to Awaiting User Response Railway 19 days ago


jakesorkin
HOBBYOP

19 days ago

Surely there is an instance of railway finding an old backup or something, please I need some help.


Status changed to Awaiting Railway Response Railway 19 days ago


brody
EMPLOYEE

19 days ago

Unfortunately, we’re not able to recover deleted Postgres databases or provide any backups or previous states.


Status changed to Awaiting User Response Railway 19 days ago


Status changed to Closed brody 19 days ago


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