Discount not applied
alexgavard
PROOP

a year ago

Hello,

The $20 included usage in the Pro plan was not applied to my last bill, even though I was eligible (above the 80% threshold).

Invoice number: 6E0F9518-0005

Closed

3 Replies

chandrika
EMPLOYEE

a year ago

Hey Alex, just refunded the $20 and looking into why this wasn't applied — thank you so much for raising it!


Status changed to Awaiting User Response Railway about 1 year ago


Status changed to Solved chandrika about 1 year ago


chandrika

Hey Alex, just refunded the $20 and looking into why this wasn't applied — thank you so much for raising it!

sureshipx
PRO

a year ago


Status changed to Awaiting Railway Response Railway about 1 year ago


sureshipx

Facing a similar issue please look into this. [Only getting Hobby Plan included usage on Pro with Metal - Railway Help Station](https://station.railway.com/questions/only-getting-hobby-plan-included-usage-o-662970b9)

a year ago

Please do not hi-jack other users threads, support on-call will get to your thread within your SLO.


Status changed to Awaiting User Response Railway about 1 year ago


Status changed to Closed brody about 1 year ago


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