Discount not applied
alexgavard
PROOP

a year ago

Hello,

The $20 included usage in the Pro plan was not applied to my last bill, even though I was eligible (above the 80% threshold).

Invoice number: 6E0F9518-0005

Closed

3 Replies

chandrika
EMPLOYEE

a year ago

Hey Alex, just refunded the $20 and looking into why this wasn't applied — thank you so much for raising it!


Status changed to Awaiting User Response Railway 11 months ago


Status changed to Solved chandrika 11 months ago


chandrika

Hey Alex, just refunded the $20 and looking into why this wasn't applied — thank you so much for raising it!

sureshipx
PRO

9 months ago


Status changed to Awaiting Railway Response Railway 10 months ago


sureshipx

Facing a similar issue please look into this. Only getting Hobby Plan included usage on Pro with Metal - Railway Help Station

brody
EMPLOYEE

9 months ago

Please do not hi-jack other users threads, support on-call will get to your thread within your SLO.


Status changed to Awaiting User Response Railway 10 months ago


Status changed to Closed brody 10 months ago


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