Entire Database Wiped out
nishlocaldev
HOBBYOP

13 days ago

Hello Team,

An unfortunate incident has just happened and my Postgres DB got wiped out and i have no idea why?

It was on a postgres volume.

Help me fix this please. How could this happen?

Solved

2 Replies

Railway
BOT

13 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

13 days ago

Hello,
On Railway, databases are unmanaged, so users are responsible for managing their own data retention and backups. Unfortunately, we don’t offer data recovery services, and once data is deleted from an unmanaged volume, it can’t be restored by Railway.

To prevent this in the future, we strongly recommend setting up regular backups for your database.

Best,
Brody


Status changed to Awaiting User Response Railway 13 days ago


Railway
BOT

6 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 days ago


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