10 months ago
Out of nowhere my service where I have my database does not respond, I try to connect through datagrid and it generates an error, I have other services deployed and they work normally, I did not make any changes, it stopped working, I need the backup of that database, I do the deployment again but it does not give me connection externally nor with the backend service that is consumed internally, I need the backup7 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 MySQL Issues – Disk Usage and Connection Failure
- 🧵 Issue with the database connection.
- 🧵 Loose MySql database connection
- 📚 MySQL
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
I subscribed to the pro plan, I already have a backup, but I need to download it, how can I do that?
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
You'd need to pgdump. Here's a helpful guide
Status changed to Awaiting User Response Railway • 10 months ago
9 months ago
✅ The ticket Database access issue has been marked as completed.
9 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 9 months ago