Error sending OTP email: [Errno 110]
dcl
PROOP

5 months ago

My OTPs are not sending to my customer via Email. But my other services are sending but this particular one isn't sending

Solved

5 Replies

Railway
BOT

5 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

5 months ago

Hello,

Outbound SMTP connections are disabled on Railway to prevent abuse and protect our IP reputation.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:

https://docs.railway.com/reference/outbound-networking

Best regards,

The Railway Team


Status changed to Awaiting User Response Railway 6 months ago


dcl
PROOP

5 months ago

Saw a response where i can upgrade to the pro plan to use it


Status changed to Awaiting Railway Response Railway 6 months ago


brody
EMPLOYEE

5 months ago

Yep!

You will need to do a full redeploy of your service for the new allow rules to take effect.


Status changed to Awaiting User Response Railway 6 months ago


dcl
PROOP

5 months ago

Okay.. No problem


Status changed to Awaiting Railway Response Railway 6 months ago


Status changed to Solved brody 6 months ago


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