10 months ago
My OTPs are not sending to my customer via Email. But my other services are sending but this particular one isn't sending
5 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Failed to send email: [Errno 101] Network is unreachable
- 🧵 Issue with SMTP connection on Railway (Error 500)
- 🧵 Assistance Needed for Backend Server ETIMEDOUT Error on Railway Deployment
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hello,
Outbound SMTP connections are disabled on Railway to prevent abuse and protect our IP reputation.
For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:
https://docs.railway.com/reference/outbound-networking
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
Saw a response where i can upgrade to the pro plan to use it
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Yep!
You will need to do a full redeploy of your service for the new allow rules to take effect.
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Solved brody • 10 months ago