Error time out - web app

cristflores
PRO

10 days ago

My web app is not getting a response, I need the service up again since every minute is down represents loss of money

Error: ERR_TIMED_OUT, took too long to respond

$18 Bounty

7 Replies

Railway
BOT

10 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


10 days ago

Hello,
Your app seems to be having errors which are visible in the console. As this is an application issue I'll open this to the community for help!


Status changed to Awaiting User Response Railway 10 days ago


10 days ago

Any further communication in this thread will be visible to the public.


monuit
PROTop 5% Contributor

10 days ago

hey, could you provide your logs?


noahd

Hello,Your app seems to be having errors which are visible in the console. As this is an application issue I'll open this to the community for help!

cristflores
PRO

10 days ago

I'm no sure that these errors are from the app, it seem to be from the infrastructure (Railway), here are the logs:

TypeError: fetch failed

at node:internal/deps/undici/undici:14900:13

at process.processTicksAndRejections (node:internal/process/task_queues:105:5)

at async i (/app/.next/server/chunks/6223.js:1:235084)

at async Promise.all (index 5)

at async l (/app/.next/server/app/(store)/page.js:1:2672) {

digest: '2625441633',

[cause]: AggregateError [ETIMEDOUT]:

at internalConnectMultiple (node:net:1134:18)

at internalConnectMultiple (node:net:1210:5)

at Timeout.internalConnectMultipleTimeout (node:net:1742:5)

TypeError: fetch failed

at node:internal/deps/undici/undici:14900:13

at process.processTicksAndRejections (node:internal/process/task_queues:105:5)

at async i (/app/.next/server/chunks/6223.js:1:235084)

at async Promise.all (index 5)

at async l (/app/.next/server/app/(store)/page.js:1:2672) {

digest: '2625441633',

[cause]: AggregateError [ETIMEDOUT]:

at internalConnectMultiple (node:net:1134:18)

at internalConnectMultiple (node:net:1210:5)

at Timeout.internalConnectMultipleTimeout (node:net:1742:5)

at listOnTimeout (node:internal/timers:590:11)

at process.processTimers (node:internal/timers:523:7) {

code: 'ETIMEDOUT',

[errors]: [ [Error], [Error], [Error], [Error] ]

}

}


cristflores
PRO

10 days ago

I need the service up ASAP, I ask for the technical support from Railway @noahd since the issue comes from communication between services inside the infrastructure


Seems like you have a network issue, API endpoint not responding. Have you checked endpoint url config to make sure you're using full url, no 'lcoalhost', and try using public url instead of railway's private url ?


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Error time out - web app - Railway Help Station