frequently, ever since I've started using railway, the dashboard fails to load for a loooong time
Anonymous
PROOP

4 months ago

frequently I am having this issue where I am working and the dashboard just suddenly stops working for a while. over the past 2 weeks I'd say it's happened at least 10 times. Is this the normal railway experience, what is going on?

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Solved

9 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Anonymous
PROOP

4 months ago

now the dashboard won't load at all...

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Jeez, just unlucky with your experience on the platform. I feel bad for disappointing you.

Can you hit us with a curl and a ping so you can report on the latency that you are facing?


Status changed to Awaiting User Response Railway 4 months ago


Anonymous
PROOP

4 months ago

sorry, not sure exactly what you want me to do and when? things seem ok right now? I've had it happen when i've both been at the office and at home so I'm not sure that it's my connection... i'm on solid fibre at home and other websites seem to load fine when it's happening.

When first started testing your service you had an actual outage posted outage on the dashboard, which was super confusing while I was trying to learn, but I keep seeing similar signs of what happened that day... So I'm really not sure what it is or what you'd like me to try but plz provide detailed instructions and I will.


Status changed to Awaiting Railway Response Railway 4 months ago


Anonymous
PROOP

4 months ago

I also still can't login to your cli, keeps saying i'm good and then the cli says unauthorized! frusterations all round.... :(


I just suggested a fix for that one, try that and then I can help you here.


Status changed to Awaiting User Response Railway 4 months ago


Anonymous
PROOP

4 months ago

Dashboard is 404ing and failing to load and deploy right now


Status changed to Awaiting Railway Response Railway 4 months ago


4 months ago

Are you able to try clearing your browser's site cache and let me know if that works?


Status changed to Awaiting User Response Railway 4 months ago


Anonymous
PROOP

4 months ago

It eventually resolved itself after about 5 minutes but the point is this keeps happening at the worst possible times


Status changed to Awaiting Railway Response Railway 4 months ago


Status changed to Solved noahd 4 months ago


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