a year ago
I verified the issue of the discovery account being unusable through GitHub. My GitHub account has been in use for many years and it is my first time registering on your platform. Why is the status "limited trial"? This has prevented me from deploying the service. I request a re-verification to help solve the problem.
4 Replies
a year ago
Hello,
You're currently on a limited trial. This typically occurs when a GitHub account doesn't meet our criteria for a full trial, which can be due to the account being relatively new or having limited activity history.
Unfortunately, trial eligibility cannot be re-evaluated, but you can upgrade to a paid plan to access the full platform features.
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Will the service be able to be deployed normally after one month?
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
Hi there,
You can upgrade to a paid plan to access all the features.
The trial on Github's end is not something Railway can influence.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 12 months ago
Status changed to Solved sarahkb125 • 12 months ago