4 months ago
Hello!
We migrated our Grafana OSS instance to Railway a few months ago. Since then, we've been testing it and using it internally as a product. However, a few weeks ago it started slowing down significantly when executing queries. The response time went from milliseconds to many seconds typically 12 to 20 seconds making it practically unusable.
We tested the same setup on an AWS instance with the same configuration, and there it performs as expected.
Could you please help us identify what might be causing this performance issue on Railway?
Thank you!
4 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
4 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
4 months ago
Hey there!
Thanks for flagging this. I understand that performance issues are frustrating, especially when things were working well previously.
I've checked the host metrics for your application, and everything looks healthy on our end - CPU, memory, disk, and networking are all within normal ranges. We also haven't received similar reports from other users.
Since the same setup performs well on AWS, this is worth keeping an eye on. I'll open a ticket internally in case more cases come up, but at the moment, there's nothing actionable on the platform side.
If you notice any patterns (e.g., specific times of day, certain queries) or have additional details, feel free to share them here.
Best,
Brody
Status changed to Awaiting User Response Railway • 4 months ago
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago
2 months ago
❌ The ticket Dashboard Analytics Performance Improvements has been marked as canceled.