4 months ago
i am getting high latency from my backend server
it is located in singapore , getting around 250ms from india. ideally it should be around 90ms. Tried on another platform called render, its giving correct latency
also tried the netherlands region, getting around 700ms. ideally it should be around 200ms.
please can any one help me out
4 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
4 months ago
Hey Runtimeerror,
Being very candid, India networking is a little bit difficult because of the interconnect and peering situation. So it's a been a bit of a cat and mouse game trying to make sure that connection quality is high. That said, we do want every India user to have a great time.
Can you run a traceroute example.com to the target domain and return the result please?
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
hey thanks for reaching out , attaching the image
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Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
In this case, this seems to be normal tolerances, what was the orginal latency that you were getting?
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago