High Latency Issue After Deploying ether-api Service

rudresh-labh

PROOP

a month ago

We recently deployed our service ether-api on Railway, and we are currently experiencing high latency issues after deployment.

The API response times have increased significantly, which is impacting the overall application performance.

Please let us know if you need any additional details from our side.

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$20 Bounty

6 Replies

Status changed to Awaiting Railway Response Railway • about 1 month ago

rudresh-labh

PROOP

a month ago

Can we schedule a call to fix this asap?

mykal

EMPLOYEE

a month ago

We don't offer live calls on the Pro plan - all support runs through this thread. That said, the root cause here is that your Redis service is not running in the environment. Your ether-api logs show it cannot connect to redis.railway.internal:6379, which is causing the ~15 second login latency as the connection pool times out. Deploying and running Redis in the same environment should resolve this.

Status changed to Awaiting User Response Railway • about 1 month ago

mykal

EMPLOYEE

a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open mykal • about 1 month ago

kashiramdappu-wq

FREE

a month ago