Horrible Support
pocketsquare
FREEOP

a year ago

really? this is something i will take to the house

New reply sent from Help Station thread:

You're on a free plan which is temporarily disabled. You can't cry when it's free. Bust out a whole five dollars.

  • lack of support
  • abuse from both employees and community members
  • general lack of actually having a working product

you have no idea who you're dealing with. i am become death destroyer of worlds🍴

Solved

7 Replies

pocketsquare
FREEOP

a year ago

N/A

you're on my list


pocketsquare
FREEOP

a year ago


a year ago

Hello,

As previously mentioned in your support ticket, that was not an official response from the Railway team.

I cannot identify any instance where you were mistreated by employees (I should also clarify that conductors are not Railway employees). Based on the information available, they responded courteously and provided an explanation of the situation.

If you continue to experience issues, please provide specific details about what is happening, and I will do my best to assist you. Please note that users on the free plan receive only community support.


a year ago

As stated in the thread, the reason you were unable to log in is because of an active incident, which has since been resolved. You mentioned you were leaving Railway because of it, which is your choice. You have all the information you need to continue


a year ago

Your attitude is not welcome here. Consider this your last warning


a year ago

I’m gonna go ahead and call this one solved. If you have more specific issues, please open a new #✋|help thread


a year ago

!s


Status changed to Solved adam 12 months ago


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