Have the same issue. Railway upgraded my postgresql database to "metal" but all my production data is wiped

The same problem here, i lost everything.

Hi all,

We're aware of the PostgreSQL volume issue that affected your database and sincerely apologize for the inconvenience this has caused.

We're actively investigating the issue and exploring options for data recovery.

We're committed to resolving this as quickly as possible and will keep you updated on our progress. Apologies again, and thank you for your patience as we work through this.

Best regards,

Chandrika

Could you please open a new thread and link your affected service for us to investigate?

Hi roldanbp, could you please open a new thread and link your affected service for us to investigate?

Yes

Done: https://station.railway.com/questions/postgres-data-completely-wiped-after-upg-827fec3e

Hi, sure!

https://station.railway.com/support/postgress-bd-suddenly-got-wiped-533bb261

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Hi all,

Deepest apologies for the inconvenience.

We've identified and resolved the root cause of the data access issue. Your data is safe and we're currently restoring access.

We'll have a detailed update within the next few hours.

Thanks for your patience.

Best,

The Railway Team

✅ The internal ticket Escalation: Postgres volume not mounted on deploy has been marked as completed.