I cannot access my mongo database
claushwong
PROOP

3 months ago

When I first deploy my system back June 2025, I can access the database just fine.

But on Sept 1 2025, I found out that my database keep hitting "Fail to authorize".

If this cannot be solved, can I at least manage to recover the data?

Solved$10 Bounty

2 Replies

Railway
BOT

3 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Railway

Hey there! We've found the following might help you get unblocked faster: - [📚 ENOTFOUND redis.railway.internal](https://docs.railway.com/reference/errors/enotfound-redis-railway-internal) - [🧵 No supported database found in service](https://station.railway.com/questions/no-supported-database-found-in-service-e48ef890) - [🧵 External MongoDb failing connection after redeployment (without code changes)](https://station.railway.com/questions/external-mongo-db-failing-connection-afte-6acd78da) - [🧵 Database connection problem](https://station.railway.com/questions/database-connection-problem-0df2aff0) If you find the answer from one of these, please let us know by solving the thread!

claushwong
PROOP

3 months ago

these doesn't help me resolve my issue


brody
EMPLOYEE

3 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody 3 months ago


Status changed to Solved claushwong 3 months ago


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