10 months ago
Hello,
I'm trying to subscribe to the Hobby plan, but I cannot set up a payment method.
No form is displayed.
I think it might be related to the browser, but the console shows that the Stripe key is not working.
7 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Sorry, but that doesn’t solve my problem.
It’s not an issue with the service itself. I just can’t change my plan because I don’t see where to set the payment method.
10 months ago
Hello,
Can you please attach a screenshot? I am not sure what the issue is, given the description of this thread.
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
Yes, I only see the button to add a tax ID, but nothing else.
Attachments
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Ah, yep, that is not supposed to look like that. We will get this fixed ASAP.
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
It`s working, thank you
Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Solved neilgutierrezchacon • 10 months ago