3 months ago
Hello,
I'm trying to subscribe to the Hobby plan, but I cannot set up a payment method.
No form is displayed.
I think it might be related to the browser, but the console shows that the Stripe key is not working.
7 Replies
3 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
3 months ago
Sorry, but that doesn’t solve my problem.
It’s not an issue with the service itself. I just can’t change my plan because I don’t see where to set the payment method.
3 months ago
Hello,
Can you please attach a screenshot? I am not sure what the issue is, given the description of this thread.
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
Yes, I only see the button to add a tax ID, but nothing else.
Attachments
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
Ah, yep, that is not supposed to look like that. We will get this fixed ASAP.
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
It`s working, thank you
Status changed to Awaiting Railway Response Railway • 3 months ago
Status changed to Solved neilgutierrezchacon • 3 months ago