4 months ago
Hello,
I attempted to make a payment several times, but my card was declined each time. However, I noticed that $1 was charged for each failed attempt.
I would like to know when these charges will be refunded.
2 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
4 months ago
Hey! In our records it's showing that you currently have an active subscription to the Hobby plan. As for the $1 charges, these are temporary authorization charges done by our payment processor to check the validity of the provided payment method. These charges are automatically refunded and it may take a few days for the money to reach your bank account. Hope this helps.
I'm going to mark this post as solved, but feel free to re-open if you have any more questions.
Status changed to Awaiting User Response Railway • 4 months ago
Status changed to Solved mahmoud-railway • 4 months ago