a year ago
I have reached out to MongoDB concerning this, they said to contact you, so this is what I am doing. I have been meeting IP whitelisting error when trying to deploy, despite having my IP whitelisted on mongoDB. For some reason, I can't connect, the problem is not in my code though. I have troubleshooted this issue with mongodb support, but they said that the problem is that the Railway IP is not whitelisted. Can you please give me the IP I need to whitelist so that I can finally deploy my website? Thank you in advance.
4 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Support dedicated outbound Static IPs for services
- 🧵 IPV6 only connections won't work due to ip whitelisting
- 🧵 MongoDB Error "This image does not have a "7" tag."
If you find the answer from one of these, please let us know by solving the thread!
a year ago
You can assign a static IP to your application as per these docs:
Status changed to Awaiting User Response christian • 11 months ago
rjbathgate
You can assign a static IP to your application as per these docs: <https://docs.railway.com/reference/static-outbound-ips>
a year ago
Any way I can get a static IP without having to go on Pro plan?
Status changed to Awaiting Railway Response Railway • 11 months ago
Status changed to Awaiting User Response Railway • 11 months ago
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago