Issue Connecting to Public Domain Provided by Railway (getassist.up.railway.app)

gen5ai
FREE

3 days ago

I'm hosting a Python FastAPI backend application on Railway and have enabled public networking to expose my service. However, when attempting to access the application through the domain provided by Railway (getassist.up.railway.app), the site fails to connect. I have ensured that the application is deployed successfully, but it remains inaccessible from the provided URL. Please assist me in identifying potential issues causing this connectivity problem and advise on necessary steps to resolve it.

FYI : its been about 2-3 hours

$10 Bounty

3 Replies

Railway
BOT

3 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

clashing
FREETop 1% Contributor

3 days ago

It's accessible, gen5ai

Are you still facing that issue? If yes, then please paste the screenshot of the browser window & network tab of the dev console which should be showing the errors

Attachments

image.png

clashing
FREETop 1% Contributor

2 days ago

Gen5ai, this is a well-known issue that has arisen in the past couple of weeks. Some Internet Service Providers (ISPs) are blocking requests to the railway domain. Even I tried your website, which loaded for the Airtel network, while it was DNS_PROBE_FINISHED_NXDOMAIN for other networks.

You can refer to this post, in which I have told the ways to rectify this ISP restriction (to use custom domains): https://station.railway.com/questions/requests-to-backend-url-return-404-with-0ccf9b05#s1ah

I am sure that would help. If so, then mark this as the solution once you are done with the rectification