a month ago
I use several different timestamps in my DB and in the past they could be empty. But now they are populated with "NULL" and when I go to make any changes I get the following error message.
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13 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Hi, could you show exactly the operation that is failing? I wasn't able to reproduce it.
Status changed to Awaiting User Response brody • about 1 month ago
a month ago
All the fields that now say "null" used to just be empty and that was fine. But if I go in and try to manually manipulate any of these fields I get the original error message that I showed above "invalid input syntax for type timestamp: "null" and if I remove it, it doesn't like that, if I add a timestamp its ok but some of these don't need timestamps. The way my logic is setup its ok for them to be empty until triggered. If that makes sense.
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Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Ah thank you, was able to reproduce! And sorry about that experience, I have a fix in flight and it should be live in a few of minutes!
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Ok let me know when you are ready and I'll test it and keep you posted. Thank you!
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hi, are you trying to set a timestamp to empty string? This will not work, if you want to set it to null please set to null like in your screenshot a few comments above.
Status changed to Awaiting User Response Railway • about 1 month ago
paulo
Hi, are you trying to set a timestamp to empty string? This will not work, if you want to set it to null please set to null like in your screenshot a few comments above.
a month ago
Not necessarily but they are empty until an event triggers a timestamp to populate. However, that’s not the issue.
The issue is, if I open the record and try to manually manipulate any of the data (which I have been able to do in the past) and then I go to save the record, my changes don’t save and I get the error message that I posted above.
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Hi, could you please elaborate on the exact operation failing? Maybe a screenshot/video recording like before, as I'm not able to reproduce.
The null columns are appearing as "null" in the editor right? Where does the empty value come from?
a month ago
Well, its not doing it anymore. So maybe the fix just took a while or something. Thank you for your support but everything seems to be working like it used to now.
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved sarahkb125 • about 1 month ago
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
✅ The ticket Database Interface Update Issue has been marked as completed.
Status changed to Solved paulo • about 1 month ago