5 months ago
Subject:
Hi Railway team,
I'm trying to log in via GitHub, but I'm getting this error:
"Multiple GH accounts with email annndysong@gmail.com detected"
However, I have confirmed that only one GitHub account is using this email address. I have no other GitHub accounts, and I've tested the password reset page to verify that there are no other accounts bound to this email.
This seems to be a false positive in your GitHub authentication logic. Could you please help me resolve this?
Thanks,
Andy
Attachments
3 Replies
5 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
5 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
5 months ago
There are two github accounts in that picture, presumably because of your email there.
ATM, we don't support this flow but I've added a ticket to support it in the future
Status changed to Awaiting User Response Railway • 6 months ago
5 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 5 months ago