12 days ago
The build logs/deployment logs are there BUT i cant seem to RESTORE that snapshot of my service. Like, everything's been shut down, so this ONE service, I had a niche databse (pocketbase) and I can't seem to restore it - only can redploy.
Can I get help?
10 Replies
12 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
12 days ago
all the logs are there, is it possible to recover it all?!
12 days ago
Hello,
Restoring your services is a manual process.
You must manually redeploy the services that were shut down.
https://docs.railway.com/reference/pricing/faqs#my-services-were-stopped-what-do-i-do
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 12 days ago
12 days ago
hm okay, so how do i access the VOLUME attached to it?! or like, all the files that were once there?
Status changed to Awaiting Railway Response Railway • 12 days ago
12 days ago
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Status changed to Open brody • 12 days ago
12 days ago
You can SSH into your service and access the files, but there is not a volume file browser in Railway.
12 days ago
>railway ssh --project=d0a96110-6f8e-4986-92a2-ff2db1b468b4 --environment=production --service=group_calls_monitor_beta Expected welcome message, received: ServerMessage { type: "error", payload: ServerPayload { data: Empty, message: "Your application is not running or in a unexpected state", code: None } }
...
my service shutdown like i said, i now want to see if its possible to acccess the volume, though none was mounted but the logs still persist in the log browser.
12 days ago
You need to redeploy the service before you do this. No data will be lost.
samgordon
You need to redeploy the service before you do this. No data will be lost.
12 days ago
Nice, now, my service is active, BUT it says the same messsage
railway ssh --project=d0a96110-6f8e-4986-92a2-ff2db1b468b4 --environment=production --service=group_calls_monitor_beta Expected welcome message, received: ServerMessage { type: "error", payload: ServerPayload { data: Empty, message: "Your application is not running or in a unexpected state", code: None } }
rushnrx
Nice, now, my service is active, BUT it says the same messsagerailway ssh --project=d0a96110-6f8e-4986-92a2-ff2db1b468b4 --environment=production --service=group_calls_monitor_beta Expected welcome message, received: ServerMessage { type: "error", payload: ServerPayload { data: Empty, message: "Your application is not running or in a unexpected state", code: None } }
12 days ago
bump bump
rushnrx
Nice, now, my service is active, BUT it says the same messsagerailway ssh --project=d0a96110-6f8e-4986-92a2-ff2db1b468b4 --environment=production --service=group_calls_monitor_beta Expected welcome message, received: ServerMessage { type: "error", payload: ServerPayload { data: Empty, message: "Your application is not running or in a unexpected state", code: None } }
12 days ago
That's weird... can you screenshot the latest deployment?