a year ago
Hello I just regiested, and tried to leave my credit card info for after 30D trial. But you canceled my 30D trial. Could you please provide the trial or credit again?
2 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hello,
You were on the trial, but you chose to upgrade to the Hobby plan by going through the upgrade process. This upgrade ended your trial period - we didn't cancel anything on our end.
The trial credits were applied to your Hobby plan account, so they'll be used toward future usage.
Best regards,
Brody
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 11 months ago