a month ago
Hello Railway team,
My project on Railway (service: n8n) suddenly stopped being accessible via its public domain.
The app was working before, but now I can’t open it and receive DNS or timeout errors.
Project name: sunny-strength
Service: Primary (n8n)
I need to access the public domain again because it’s used for webhooks and external integrations (FreeKassa → n8n → Telegram).
Please check if the public domain (up.railway.app) https://primary-production-3410.up.railway.app/signin for my service is still active or needs to be reissued. If there are any new requirements for generating public domains, please advise.
Thank you!
6 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a month ago
Hey, have you tried to clear your browser's cache? I can access https://primary-production-3410.up.railway.app/signin just fine on my end.
Attachments
a month ago
Thanks for checking!
Yes, the page opens for me too, but the login credentials don’t work.
When I try to reset the password, it shows the message “Contact your administrator” and nothing happens.
So I’m currently unable to log in or change the password at all.
alexbrazilec
Thanks for checking!Yes, the page opens for me too, but the login credentials don’t work.When I try to reset the password, it shows the message “Contact your administrator” and nothing happens.So I’m currently unable to log in or change the password at all.
a month ago
In this case, please follow the n8n forum and n8n docs to reset your n8n credentials. This can be done by running n8n user-management:reset in your primary service and redeploying it afterwards. You will have to SSH into your primary service in order to run the command, which will require you to use the Railway CLI. The command to SSH into your primary service can be retrieved by right clicking on it and selecting Copy SSH Command afterwards.
a month ago
---