New deployments stuck in "Initialization: Taking a snapshot of the code"

hawaii66
PROOP

a month ago

Might have to do with this ongoing problem however that seems to be related to something else, my servers are in the EU in Netherlands

https://status.railway.com/cmgckag11006kn31rc5kdzfjg

Solved

11 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


hawaii66
PROOP

a month ago

The build timed out after 35 minutes and gave this error Repository snapshot operation timed out. This may be due to a large repository size or network issues. Please try again in a few minutes.


zekeman
HOBBY

a month ago

Having same exact issue... Did you fix this?


henryo
PRO

a month ago

This is still happening


zekeman
HOBBY

a month ago

Thanks for the reply.


hawaii66
PROOP

a month ago

I made a new push to the branch and it worked. I think it was related to the above status issue because around that time I was having all sorts of problems


chandrika
EMPLOYEE

a month ago

Hi folks, these issues may have been related to the incident at the time. Are you all still running into this? If so, please reach out to us by opening individual tickets with us and we'll get back to you shortly.

Thanks,

The Railway Team


Status changed to Awaiting User Response Railway about 1 month ago


chandrika

Hi folks, these issues may have been related to the incident at the time. Are you all still running into this? If so, please reach out to us by opening individual tickets with us and we'll get back to you shortly.Thanks,The Railway Team

zekeman
HOBBY

a month ago

I have and only got one response that didn't help. .


Status changed to Awaiting Railway Response Railway about 1 month ago


Railway
BOT

a month ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway about 1 month ago


chandrika
EMPLOYEE

a month ago

Hi there, this was likely a transient issue at the time — we've cycled our machines which should already help with this but please let us know if you still continue to run into this!


zekeman

I have and only got one response that didn't help. .

chandrika
EMPLOYEE

a month ago

We've also responded on your open thread with us, please take a look when you have a moment!


Railway
BOT

a month ago

✅ The ticket Deployment delays reported has been marked as completed.


Status changed to Solved chandrika about 1 month ago


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New deployments stuck in "Initialization: Taking a snapshot of the code" - Railway Help Station