Outbound SMTP fails even on pro plan and after redeployment
natalyarockets
PROOP

3 months ago

Per other threads of users with similar issues, some change on Railway's end that was supposed to restrict only non-Pro accounts messed up my outbound SMTP.

I get this error: TimeoutError: [Errno 110] Connection timed out

My server is fine and reachable. I redeployed on Railway, still broken. Help!

Solved

6 Replies

Railway
BOT

3 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


uxuz
MODERATOR

3 months ago

Hey, I'll escalate this thread to the team.


uxuz

Hey, I'll escalate this thread to the team.

natalyarockets
PROOP

3 months ago

thanks


rpalmak
PRO

3 months ago

Hello, i have the same problem, any news?


rpalmak

Hello, i have the same problem, any news?

natalyarockets
PROOP

3 months ago

nope


christian
EMPLOYEE

3 months ago

We identified a case where a firewall rule was not properly updated to allow SMTP traffic by Pro Customer workloads on all stackers. We have updated the rule, and you should not have issues with outbound SMTP traffic anymore.


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Solved uxuz 3 months ago


Loading...