Payment debited but plan gave error

cvinni21

FREEOP

2 months ago

You debited 5 Brazilian reais from my card, but there was an error activating the plan and I was not reimbursed.

Solved

3 Replies

Railway

BOT

2 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

2 months ago

Hey, this sounds like a $1 payment verification charge, it will be refunded automatically.

sarahkb125

EMPLOYEE

2 months ago

That is correct - this is a pending charge that will be removed.

Status changed to Awaiting User Response Railway • about 2 months ago

Status changed to Solved sarahkb125 • about 2 months ago