Payment Verification Failed – Card Declined

maichi-mc
FREEOP

a month ago

I am experiencing an issue while trying to subscribe to the Hobby Plan. My payment was declined with the error message: "Your card was declined for an unknown reason. Contact your card issuer for more information."

However, I have verified that my card (VISA from Nam Á Bank) is functional and is able to process international payments. I have also ensured that all card details were correctly entered. Could you please help me understand why this is happening and assist me in resolving the issue?

Solved

4 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


a month ago

Hello,

Your bank has declined the payment. This isn't anything we have control over on our side. Please contact your bank and ask them to allow the payments.

Best,
Brody


Status changed to Awaiting User Response Railway about 1 month ago


maichi-mc
FREEOP

a month ago

thank you your support


Status changed to Awaiting Railway Response Railway about 1 month ago


chandrika
EMPLOYEE

a month ago

Anytime! I see that the payment on your account has now gone through, so you should be sorted.

Happy Building !


Status changed to Awaiting User Response Railway about 1 month ago


Status changed to Solved chandrika about 1 month ago


Payment Verification Failed – Card Declined - Railway Help Station