10 months ago
I'm one day away from the end of the free plan, and I already paid for it, but it says I didn't. I paid three times, and they took my money three times, but they didn't give me the $5 plan.
4 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hello,
The $1 charges are authorization holds placed on your card to verify that the card is valid. The holds will be removed within a few days by your bank.
Best,
The Railway Team.
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
They didn't give me back the 4 dollars...
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
I see no billing here on this account. Please recreate the ticket from the account for which you've created this charge
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Closed jake • 10 months ago