Payment Issue
anindya2906
HOBBYOP

7 months ago

I have made payment of $5 but my hobby plan is not activated. Please help.

Solved

6 Replies

Railway
BOT

7 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


7 months ago

Your most recent payment was for an outstanding invoice. You may now resubscribe to the hobby plan.


Status changed to Awaiting User Response Railway 7 months ago


itsrems

Your most recent payment was for an outstanding invoice. You may now resubscribe to the hobby plan.

anindya2906
HOBBYOP

7 months ago

Hobby plan is supposed to be a prepaid plan isn't it? I pay I use. I only have to pay if I use more than $5, which I ave not used. Can you please recheck.


Status changed to Awaiting Railway Response Railway 7 months ago


echohack
EMPLOYEE

7 months ago

Hey Anindya,

Something strange indeed happened here. I refunded your $5 payment. Can you try to subscribe to the Hobby plan again?


Status changed to Awaiting User Response Railway 7 months ago


anindya2906
HOBBYOP

7 months ago

Hey, can you please share the refund transaction details or id please. The refund amount is not reflecting in my bank account details.


Status changed to Awaiting Railway Response Railway 7 months ago


7 months ago

Refunds may take 5~10 business days to reflect on your card.

Best,
Nico


Status changed to Awaiting User Response Railway 7 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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