Payment not going through
haiderbajwa48
HOBBYOP

4 months ago

I am trying to buy the subscription, it keeps showing the error that pre-paid card cant be used and still i get $1 charge..

I use Transfer wise for my business. I am using its cards not prepaid, i even tried using my physical wise card. still not working..

please help me buy the subscription

Solved

4 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


echohack
EMPLOYEE

4 months ago

Hiya,

The $1 hold is always refunded -- it a hold for fraud checking. https://docs.railway.com/reference/pricing/faqs

Looks like you've cancelled your subscription.


Status changed to Awaiting User Response Railway 4 months ago


haiderbajwa48
HOBBYOP

4 months ago

hi, i am still trying to purchase the subscription. it is giving me same error that i can't use prepaid cards to purchase..

It is not a prepaid card


Status changed to Awaiting Railway Response Railway 4 months ago


jake
EMPLOYEE

4 months ago

Unfortunately you'll need to try another card


Status changed to Awaiting User Response Railway 4 months ago


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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