Payment not going through
haiderbajwa48
HOBBYOP

10 months ago

I am trying to buy the subscription, it keeps showing the error that pre-paid card cant be used and still i get $1 charge..

I use Transfer wise for my business. I am using its cards not prepaid, i even tried using my physical wise card. still not working..

please help me buy the subscription

Solved

4 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


echohack
EMPLOYEE

10 months ago

Hiya,

The $1 hold is always refunded -- it a hold for fraud checking. https://docs.railway.com/reference/pricing/faqs

Looks like you've cancelled your subscription.


Status changed to Awaiting User Response Railway 10 months ago


haiderbajwa48
HOBBYOP

10 months ago

hi, i am still trying to purchase the subscription. it is giving me same error that i can't use prepaid cards to purchase..

It is not a prepaid card


Status changed to Awaiting Railway Response Railway 10 months ago


10 months ago

Unfortunately you'll need to try another card


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

9 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 9 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...