Payment post trial
liss-atacado
HOBBYOP
7 months ago
Hello! My trial period is over, but I still had credits on my account. Now that I've paid for the hobby plan, I was charged $17 instead of the usual $5. The graph shows that most of the memory was used, but the credits weren't used; the expense only appeared on the payment screen!
I want to know if this is actually correct, or if it was some kind of bug...2 Replies
Railway
BOT
7 months ago
Hey there! We've found the following might help you get unblocked faster:
- 📚 Pricing FAQs
- 📚 Pricing Plans
- 🧵 urgent: can i resume services using my $24.49 credits (trial ended)?
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • 8 months ago
Status changed to Closed brody • 8 months ago