problem unshielding funds
jpicazo
FREEOP

5 months ago

I have the railway app installed im my windpws computer since a year ago. I can.t unshield the funds I have in my shielded account and don´t know what the problem is. It keepd giving me an tarnsaction failed message and I have funds enough in my account to pay the transaxtion fee´s. I am sending attached one of the error mesaages I am recieving. The railway app verson is 5.19.1

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Closed

9 Replies

Railway
BOT

5 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Railway

Hey there! We've found the following might help you get unblocked faster: - [🧵 Request to Cancel Subscription & Keep GitHub Account Active](https://station.railway.com/questions/request-to-cancel-subscription-keep-gi-1a7ed4bb) If you find the answer from one of these, please let us know by solving the thread!

jpicazo
FREEOP

5 months ago

it doesn´t work


noahd
EMPLOYEE

5 months ago

I was not aware that there is a official Railway app for windows? I might be mistaken but I do not think that is official.


jpicazo
FREEOP

5 months ago

is the desktop app for computers


jpicazo
FREEOP

5 months ago

downloaded from the official web page


jpicazo

downloaded from the official web page

noahd
EMPLOYEE

5 months ago

Can you link me to the official web page?


jpicazo
FREEOP

5 months ago

sure. this one: https://www.railway.xyz/

I am talking about the railway private DEFI nwallet


jpicazo
FREEOP

5 months ago

wallet


noahd
EMPLOYEE

5 months ago

Hey there! I think you're mixing up the platforms grin emoji
Railway is a cloud hosting service for developers: https://railway.com/
We do not provide support for the DEFI wallet. Please contact that services support!


Status changed to Closed brody 5 months ago


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