⚠️ Project Paused This Morning, Data Gone After Redeploy

rhynoverde
HOBBY

2 days ago

Hi Railway team — I got the “paused due to unpaid invoice” email this morning, and paid shortly after. But when I redeployed, my Postgres and Redis data were gone. The old containers now show as “REMOVED” even though I never got a deletion warning.

This was a critical project, and I’m hoping it’s still recoverable.

Project ID: bcb62c04-c8e2-4b3d-9d8d-51579e7ee0d0

I also sent an email to support — happy to DM any private info. Would really appreciate help!

Solved

2 Replies

rhynoverde
HOBBY

2 days ago

Nevermind, my dumb fault. The NocoDB interface shows a "getting started" base by default but my data was hidden in another base I just had to navigate to it. I feel so dumb and wasted a lot of time on this and lost some data with the things I did. But I'll be ok probably will upgrade to pro for backups.


chandrika
EMPLOYEE

2 days ago

Hey there, closing this out in favor of your other thread with us: https://station.railway.com/questions/data-missing-after-payment-redeploy-dd349988


Status changed to Solved chandrika 1 day ago


⚠️ Project Paused This Morning, Data Gone After Redeploy - Railway Help Station