a month ago
My dashboard isn't loading, so I can't access any of my services. I noticed it yesterday. The issue is intermittent I believe. See attachment.
Attachments
7 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • about 1 month ago
ray-chen
Does a refresh help?
a month ago
Nope. I tried logging out and back in too, no luck.
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Okay, I updated Chrome and now it's working. Before updating, I noticed that it was working in incognito mode, but not in regular mode (even in a new window). Not sure what the root cause was. Sorry for the trouble!
Status changed to Solved tim35050 • about 1 month ago
a month ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
8 days ago
✅ The ticket Canvas loading issue has been marked as completed.
8 days ago
🛠️ The ticket Canvas loading issue has been marked as triage.