2 days ago
Summary
Our Node.js/Express application deployment continues to experience connectivity issues despite previous Railway support advice that worked temporarily. The same problem has returned, indicating a possible underlying infrastructure issue.
Application Details
Project Name: ClosingTrak
Title Company Management System
Technology Stack: Node.js 20.19.3, Express.js, PostgreSQL (Neon), TypeScript
Application Type: Full-stack web application with authentication
Build Process: Vite + ESBuild (successful builds, 373KB server bundle)
Database: External PostgreSQL via Neon (connection working)
Previous Railway Support History
IMPORTANT: We previously received Railway support assistance that resolved this exact issue temporarily. The suggested fixes worked for a period but the same connectivity problems have returned, suggesting this may be an infrastructure-level issue rather than application configuration.
Current Problem Description
Despite successful builds and server startup, the deployed application is not accessible via web browser. The deployment appears to start correctly but external traffic cannot reach the application.
Technical Symptoms
Build Status:
Successful builds every time
Server Startup:
Server starts and listens on correct port
Health Checks:
Unknown (cannot access to verify)
External Access:
Browser timeouts/connection failures
Railway Logs: Server startup appears normal, no obvious errors
Application Configuration
Host Binding: Currently using
0.0.0.0
(standard Railway recommendation)Port Configuration: Uses
process.env.PORT || 5000
(Railway standard)Static Files: Serves from
dist/public/
directoryAPI Routes: All endpoints use
/api/
namespaceEnvironment:
NODE_ENV=production
set correctly
Previous Solutions That Worked Temporarily
The previous Railway support ticket provided solutions that resolved this exact issue for a period. However, the same connectivity problems have returned, which suggests:
The original fixes were correct but something in the Railway infrastructure changed
There may be a recurring infrastructure issue affecting our deployment
Additional configuration may be needed for long-term stability
Request for Railway Support
Given that previous Railway support advice successfully resolved this identical issue temporarily, we need:
Infrastructure Review: Investigation of any changes to Railway infrastructure that might affect our deployment
Deployment Analysis: Review of why previously working solutions are no longer effective
Long-term Solution: Configuration recommendations to prevent this recurring issue
Diagnostic Access: Assistance accessing deployment logs or health endpoints to diagnose the root cause
Additional Context
Application Complexity: Enterprise-grade title company management system with authentication, database integration, and file handling
Build Success Rate: 100% successful builds, issue is purely connectivity-related
Local Development: Works perfectly in development environment
Database Connectivity: External Neon PostgreSQL connection working correctly
Urgency
This is affecting our production deployment timeline. Since previous Railway support successfully resolved this, we're confident it's an infrastructure or configuration issue that Railway can help address.
Thank you for your assistance with this recurring deployment connectivity issue.
4 Replies
2 days ago
Hey there! We've found the following might help you get unblocked faster:
🧵 Deepgram WebSocket Streaming Connectivity Issue on Production (Trial Plan)
🧵 Urgent: PostgreSQL Connectivity Issue - "Connection reset by peer"
If you find the answer from one of these, please let us know by solving the thread!
Railway
Hey there! We've found the following might help you get unblocked faster: - [🧵 Deepgram WebSocket Streaming Connectivity Issue on Production (Trial Plan)](https://station.railway.com/questions/deepgram-web-socket-streaming-connectivit-a71f79d4) - [🧵 Urgent: PostgreSQL Connectivity Issue - "Connection reset by peer"](https://station.railway.com/questions/urgent-postgre-sql-connectivity-issue-9a69a7ed) - [🧵 Deployment Issue – Need Help](https://station.railway.com/questions/deployment-issue-need-help-f73c2239) If you find the answer from one of these, please let us know by solving the thread!
2 days ago
None of these helped.
2 days ago
It's been nearly 24 hours and I haven't received any helpful feedback from Railway.
17 hours ago
Hi there, could you please share more on how you're seeing the "external traffic cannot reach the application" show up? I just tried to visit your service's public URL and it is loading for me. We haven't made any changes to our network that should be affecting this — trying to gather information on any patterns you're seeing for external traffic unable to connect to get you sorted here!
Status changed to Awaiting User Response Railway • about 17 hours ago