Hey there! We've found the following might help you get unblocked faster:

• 🧵 MySQL Service is not running
• 🧵 Backend Service Not Working on Railway
• 🧵 Debugging MySQL service Public Network Traffic Ingress/Egress

If you find the answer from one of these, please let us know by solving the thread!

Could I get a link to that MySQL service?

metro.proxy.rlwy.net:41298 port 3306

Ah I meant, if you select the service on your canvas and paste what appears in your URL's search bar. That's what I'd be looking for

Here s the url: https://railway.com/project/03d85927-a47b-4beb-84e0-4eea6248bc35/service/46a53eda-f319-48c2-a988-cc4747bbd624/database?environmentId=9eb90b3f-1806-4695-8e6a-05e5235ac547

The database is now functioning correctly. However, recurring occurrences of this issue would lead to an unacceptably high level of system downtime.

Agreed entirely, this should not at all be happening.

I looked through some logs to see if there were any major errors and I don't see much pointing to what caused this.

If you see the error again, could you let me know? Want to resolve this asap.

I will let you know! Thanks for the quick response.