a month ago
Please reassign our production domain to a different edge IP. Our prod credoscrm1.up.railway.app is bound to edge 69.46.46.97. From multiple of our client networks: traceroute to .97 completes normally (healthy path, identical to your staging edge), but TCP/TLS on .97:443 returns no data (curl gets 0 bytes / connection timeouts), while your staging edge 69.46.46.127 works perfectly from the exact same clients and path, and a VPN reaches .97 fine. We already tried redeploys, region change (US↔NL — edge IP stayed .97), and domain re-provision — none moved us off .97. Please move our prod domain onto a healthy edge IP (e.g., the 69.46.46.127 range). Note .97 is intermittent, so "works for us" does not disprove the issue — please reassign regardless. Project 2fa7934a-f3bc-4fc4-ad58-12037659d838.
1 Replies
a month ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • about 1 month ago
a month ago
I’d recommend deploying in other regions but that feature is only available to paid plans.
Additionally, please do not create duplicate threads.
(Continue in old thread: https://station.railway.com/questions/production-service-unreachable-domain-4aadb1cb)
Status changed to Closed 0x5b62656e5d • about 1 month ago