8 months ago
Hi Railway Support,
I’ve already reached the usage limit of my current Pro plan, but I urgently need quick access to my Evolution instance in order to retrieve my workflow. Could you please grant me temporary access so I can export it?
Thank you in advance for your help.
Best regards,
2 Replies
8 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Request Temporary Access to MySQL Database for Backup
- 📚 Environments
- 🧵 Mixed Content HTTPS to HTTP and can't access to the backend by this reason
If you find the answer from one of these, please let us know by solving the thread!
8 months ago
Hey Jorge,
This isn't related to any usage limits, since you're on the Pro plan. You should just be able to redeploy your service and download / backup anything you need access to!
Status changed to Awaiting User Response Railway • 8 months ago
8 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 8 months ago